Services & Facilities

Welcome Lobby

As purveyors of thoughtful design, our main lobby features bold patterns that sit alongside striking designs that follow the Fibonacci sequence, where each number is the sum of the preceding two, connecting with our philosophy of balance. Featuring heavily in nature, the sequence has captivated the imaginations of mathematicians, artists, designers, and scientists for centuries. It is believed to form a fundamental characteristic of the universe and adds to the SUN & MOON experience that creates balance within.

While you may arrive at the hotel a stranger, we make sure you leave as a treasured member of the SUN & MOON family. Upon check‐out, you will be gifted with a personalised “thank you” card featuring the artwork of a local artist, so you have a special keepsake to take home. If you’re already a valued member of the SUN & MOON family, then expect a warm welcome on your return.

Building on the theme of nature and discovery, we have created an urban garden for you to explore. Find out more about native flora by scanning the QR codes found among the array of lush tropical plants. Sitting in harmony with striking modern designs, the lobby is one of many Instagram‐able spots in the hotel, providing the ideal backdrop for selfies and social media posts.

Arrival Hall

From the start of your SUN & MOON journey, embark on a holistic experience that fuses culture and hospitality with style and cutting‐edge designs. Every meticulous detail embodies our philosophy to deliver memorable experiences tailor‐made to meet your individual needs.

As soon as you enter the property, start your exploration and let us subliminally soothe the body, mind, and soul, while creating balance within. Be greeted by a water wall that flows into a pond of Koi, fish that hold great significance across Asia and symbolise strength, perseverance, and bravery, before traversing areas crafted in line with the ancient Chinese Feng Shui concept that sees spaces organized to create balance with the natural world.

Designs utilise Cambodia’s natural elements, with a cool breeze flowing through the arrival hall, thanks to features that ensure fresh air sweeps from the adjacent riverside. Natural light pours through the glass atrium roof, which provides protection from the sun and rain. All elements that combine to create a soothing and balanced atmosphere.

Welcome Lounge & Guest Service Desk See More

Elevating the arrival experience, our staff are waiting to welcome you with the warm hospitality Cambodia is famous for. Enjoy a personalised welcome experience in our lounge that emulates the comfort of your own living room. Expect friendly smiles as you are handed a cold towel and juice made from delicious locally-sourced fruits, the perfect way to refresh after your journey, whether it be long or short.

The spacious ground‐floor Welcome Lounge sets the ambiance for the hotel’s innovative design.SUN & MOON’s interior embodies contemporary Cambodia while respecting the nation’s strong heritage. Discover Khmer culture with nods to traditional art that sit alongside mesmerising works by modern Cambodian artists. While the cool sharp features of crystal‐stone walls are softened by natural wooden walls and the green of well‐placed tropical plants.

We are advocates of Cambodia’s rich culture, so expect to receive the grand greeting traditionally reserved for Angkorian kings and be enchanted by the sounds of live Khmer music as you enter the hotel at certain times of the day. As part of our pledge to deliver experiences that are unique to every guest, we also have a team of experts on hand to curate a raft of culturally‐immersive tours tailored to your individual needs.

Hotel Facilities & Services

Services

Airport Pickup Service

Doorman

Bellboy

Taxi Booking

Luggage Storage Facilities

Car Rental

Bicycle Rental

Valet Parking

Concierge

Baby sitting

Wedding Service

Front Desk (24hrs)

Ticket Service

Laundry Service

Duty Manager (24hrs)

Postal Service

Morning Call Service

Dry Cleaning

Room Service (24hrs)

Ironing Service

Shoes Shine Service

First Aid

Currency Exchange Service

Credit Card Accepted

One-time Billing

Private Check-in/Check-out

Secretarial Service

Meeting Rooms

Business Service

Photocopy Service

Flower Arrangement Service

Mobile Key

Express Check-in/Out

Facility

Front Desk Safety Box

Free Map

Beauty Salon

Escalator/Elevator

Free WIFI in Public Area

Free Sitting Area

Executive Lounge

Event Space

Non-Smoking Floor

Smoking Area

Ballroom

Lobby Bar

Rooms of Disabled

Accessible Toilet

Retail Shop

Food & Beverage

Restaurant

Bar

24hrs In-Room Dining

Terrace & Cabanas

Parking

Free Parking

Bus Parking

Air Conditioning

Central Air Conditioning

Recreation

Gym

SPA

Outdoor Swimming Pool (Salt Water)

Steam & Sauna

Cinema & KTV

Boxing & Yoga

Jacuzzi

Spinning

Kids Swimming Academy

Cruising

Table Tennis